Terms & Conditions

Last updated: 2025

1. Agreement

By accessing or using the website and services of Tension 2 Detail (Pty) Ltd ("we", "us", "our"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

Tension 2 Detail provides boutique AI engineering, software development, intelligent workflow architecture, and customer experience AI services. The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate written agreement or statement of work between the parties.

3. Intellectual Property

All content on this website, including text, design, code, and graphics, is the property of Tension 2 Detail and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

Intellectual property rights for work delivered under a client engagement are governed by the terms of the applicable project agreement.

4. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during an engagement. This obligation survives the termination of any agreement.

5. Limitation of Liability

To the maximum extent permitted by law, Tension 2 Detail shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability in connection with any engagement shall not exceed the fees paid by the client for the relevant services.

6. Website Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to any part of the website or its systems
• Transmit any harmful, offensive, or disruptive content
• Scrape, copy, or reproduce website content without permission

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites.

8. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.

10. Contact

For any queries regarding these terms, contact us at:

Tension 2 Detail (Pty) Ltd
9th Floor, 5th St, Sandhurst, Sandton, 2196
info@tension2detail.com
+27 83 484 9502